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KINDNESS OF HEART

There are many distinct qualities a person needs to have to be a Care Support Worker, including compassion and kindness, patience and energy, as well as not being afraid of hard work. Bonface Ndungu, an MSWA Care Support Worker, has these traits in abounds.

“The job isn’t for everyone,” Bonface said.“But for some of us, it’s a perfect fit.”

Bonface and his Care Support Worker colleagues at MSWA help Customers with a variety of tasks in their homes, including cooking, shopping, personal care, cleaning and laundry. “Anything that a Customer might need done around the house, I can do for them. Plus, I can proudly say that I’m a very good cook!”

For people living with MS and other neurological conditions, recent social distancing requirements have meant practical care in the home is more vital than ever. In this new environment of COVID-19 precautions, MSWA Care Support Workers have become frontline workers, ensuring that some of the most vulnerable people in our community are cared for and continue to receive the essential services they rely on.

There are, of course, certain challenges when you are a Care Support Worker, as some Customers may have communication difficulties and it’s often quite physically demanding. “Some Customers are non-verbal, so you need to work out a way to communicate effectively. I find out ways to hear their stories to help me understand what makes them happy and motivates them.

“I also enjoy making people smile – it’s important to have fun as much as possible. “No one asks to have a neurological condition. Our Customers want to be treated in the same way as everyone else – with kindness, compassion and respect.”

When you purchase a MSWA Luxury Lottery ticket, it helps fund vital neurological research, build tailor-made facilities and employ dedicated and compassionate staff like Bonface to support Western Australians living with neurological conditions, at a time when they need it more than ever.