TERMS AND CONDITIONS: MSWA Multi-Choice Raffle R152

Key Dates 

• Ticket Sales Commence: Tuesday, 6th October 2026
• Early Bird Close: Midnight, Sunday 1 November 2026
• Early Bird Draw: Wednesday, 4 November 2026
• Final Ticket Sales Close: Midnight Sunday, 6 December 2026
• Grand Prize Draw & Platinum Club Draw: Wednesday, 9 December 2026

Terms and Conditions
1.    These  terms and conditions, as published on the website www.mswaraffle.com.au amended from time to time (“Terms”), govern the terms of participation in the MSWA Multi-Choice Raffle (“Lottery”) operated by MSWA LIMITED (ABN 75 638 080 972) (“MSWA”).
2.    Where it is lawful to do so, these Terms may be updated and re-published online at www.mswaraffle.com.au.  It is up to the participant to review the Terms prior to entering the Lottery.  MSWA does not warrant that the Terms remain unchanged between lotteries. 
3.    MSWA reserves the right to vary, suspend, or cancel the Lottery at any time, subject to obtaining all necessary regulatory approvals. If this occurs, MSWA will take all reasonable steps to notify participants via the official website and other appropriate communication channels. In the event of suspension, MSWA will immediately cease ticket sales noting all tickets purchased prior to suspension remain valid pending regulatory directions. If the Lottery resumes, MSWA will provide notice of a new draw date and any variations to these Terms. In the event of cancellation prior to the Lottery being drawn, MSWA will facilitate full ticket refunds for any eligible tickets in accordance with regulatory directions.
4. In Western Australia, lotteries are regulated by the Gaming and Wagering Commission of Western Australia, which is supported by the Department of Local Government, Industry Regulation and Safety (DLGSC).
5.  Lottery Permit No:  WA: LS225331926, VIC: G-R26348025, NT: FNL1037
6. Permit Holder: Tony Millar. Contact telephone number: 1300 769 019

Entry and Participants 
7.    By purchasing a ticket in the Lottery, participants will be deemed to have read and agree to be bound by these Terms.
8.    The following people and all who reside at their same residential address are prohibited from entering the Lottery: 
a.    MSWA Board Members; 
b.    MSWA Executive Team Members;
c.    MSWA Head of Departments;
d.    MSWA Marketing Team Members;
e.    MSWA Information Systems Team and Ticket Fulfilment Staff;
f.    BDO Australia Directors and employees associated with the lottery draw; and
g.    any staff member who works on the MSWA Account from MSWA’s associated agencies (individually and together, “MSWA Affiliated Person”).
9.    Participants must not be under the age of 18 years (“Underage Participant”)
10.    Participants must not be residing outside of Australia at the time of purchasing any ticket, unless they are able to provide proof of an Australian address and/or Australian bank account. (“Internationally Based Participant”).  
11.    Due to legislation surrounding foreign investment including in respect to the transfer of land, participants must be Australian permanent residents or Australian citizens.  As such, participants must not be classified as a “foreign person” as defined in section 4 of the Foreign Acquisitions and Takeovers Act 1975 (Cth) (“Foreign Resident”).
Participant’s Information
12.    Name changes on tickets are not permitted, and therefore the onus is on the participant to ensure that they provide the correct information to MSWA upon the purchase of each ticket.
13.    All participants must ensure their postal address is up to date when purchasing a ticket as address changes may not be possible or accommodated following the prize draws.
14.    The records held by MSWA, as provided by the participant, shall be deemed as correct and final.

15. If a South Australian resident is selected as the Early Bird or Grand Prize winner and deemed ineligible 
under these Terms they will not be entitled to any compensation, substitute benefit, or additional prize.

Tickets
19. MSWA reserves the right to refuse sale or refund tickets to an individual at their discretion. The participant acknowledges and agrees that MSWA is not required to provide reasons for the exercise of its discretion to not refund a ticket.
20. Raffle ticket prices are set at AUD $3 per ticket.
21. A maximum of 380,000 tickets are available for sale.
22. If all of the 380,000 tickets are sold, then each ticket will have a minimum of 1 in 380,000 chance of winning a prize. 
23. MSWA are not authorised to process ticket refunds without written approval from the Department of Local Government, Industry Regulation and Safety (WA). This regulatory approval process may take a number of weeks to complete.
24. No refunds can be requested or offered once the next scheduled draw process within the lottery has commenced. Any refunds validly requested and approved by the regulator will only be processed and paid following the completion of the next draw within the lottery.
 

Prize Draw Process
25. MSWA’s auditors, BDO Australia, will attend all prize draws to ensure completeness and fairness of the draws.
26. The winners will be determined by a computerised random number generator which has been approved by the Gaming and Wagering Commission. Each ticket purchased in time has the same probability of winning any eligible prize.
27. If any MSWA Affiliated Person, Underage Participant, or Internationally Based Participant, enters the Lottery contrary to these Terms and wins a prize, they will be ineligible to receive that prize or any benefit from that prize (“Ineligible Prizes”). 
28. There will be a redraw for those Ineligible Prizes by MSWA as soon as practicable in the same manner as the original draw occurred as described in these Terms, at a time and manner as approved by the Gaming and Wagering Commission (“Redraw”). 
29. In the event of an unclaimed prize, MSWA will deal with the prize in accordance with the requirements of Western Australian legislation.

Prizes
30. The total combined retail value of all the prizes is AUD $104,843.00 as at the time of MSWA’s purchase of said quote.
31. There are two categories of prizes (particularised further in the Prize Specifics section of these Terms below), being the:
a. Early Bird Prize: where the prize is a Magical Japan Tour Package for two (2) adults (AUD $20,000 RRP) or AUD $15,000 in cash. There is only one (1) Early Bird Prize. 
b. Grand Prize: where the prize is a Hyundai Palisade Hybrid (AUD $84,843 RRP) Or a Canadian Rockies and Alaska Cruise Package for two (2) adults (AUD $75,000 RRP) OR AUD $60,000 cash. There is only one (1) Grand Prize.
32. Each ticket purchased before the relevant sales close date referred to in the Key Dates section above will allow the participant a chance to win a prize in each of the prize categories.
33. In order to be eligible to win a relevant prize, a participant must purchase their ticket before the sales close date of that particular prize. 
34. Due to state specific legislation, if a participant wins a cash prize and they are located in or a resident of the State of Victoria, MSWA will arrange for the winner to be provided with the equivalent value in gold bullion instead of cash.
35. All prize winners will be notified in writing by way of email or posted by way of registered post to the prize winner’s postal address within 5 days of winning. 
36. To claim prizes, ticket purchasers agree to provide to MSWA, upon request, proof of:
a. identity, including a 100-point identification check; 
b. an Australian address; and / or
c. an Australian bank account (where the prize is cash or cash equivalent). 
37. Prizes are awarded as per the name on the ticket.
38. Promotional images of the prizes are for display purposes only. Prizes awarded may not be exactly as illustrated.
39. Participants agree that where there is a manufacturer or other issue in respect of a Final Prize, prize winners must first contact the relevant supplier in respect of manufacturer or other warranties before contacting MSWA.

Prize Draw Dates
40. There are two prize draw dates referred to in the Key Dates section of these Terms above. 
41. Notwithstanding the dates set out in the Key Dates section above, the relevant prize draws may be conducted earlier if all of the tickets have been sold. If all of the tickets are sold before a relevant sales close date, then the remaining draws will all occur on the next scheduled draw date.

Publicity and privacy policy 
42. By entering the Lottery, the participants who win any prizes agree to have their name and suburb published by MSWA for publicity purposes.
43. Prize winners consent to videos, audio recordings, and photographs of them being used for reasonable promotional activities both in print, and on the internet including on social media platforms.
44. Participants acknowledge and agree that the names of all Early Bird Prize and Grand Prize winners will be published on MSWA’s website within 48 hours of the relevant prize draw. 
45. MSWA will not disclose any confidential or personal information to any person other than in accordance with these Terms and the MSWA privacy policy (“Privacy Policy”). Where there is an inconsistency between these Terms and the Privacy Policy, participants agree that these Terms take priority. For information on the Privacy Policy, visit mswaraffle.com.au/privacy-policy or for a printed copy, call 1300 769 019.
46. By purchasing a ticket, participants agree to receive promotional materials for and/or from MSWA and its related entities.

Liability
47. MSWA and associated agencies accept no responsibility for any loss, damage, accident, death or injury resulting from the Lottery, or the use or misuse of any prize that may be won within the Lottery. 
48. The participants agree that they will use any prize they may receive reasonably, and in accordance with the relevant manufacturer’s applicable recommendations. 
49. All participants agree to release and indemnify MSWA against any claim they may have in respect of all liability, cost, loss, damage, or expense arising out of acceptance of any prize or participation in the competition including (but not limited to) loss of income, personal injury, and damage to property and whether direct or consequential, foreseeable, due to some negligent act or omission or otherwise.
50. In the event of a dispute, participants should first contact MSWA by emailing [email protected] or calling 1300 769 019. The MSWA Call Centre and/or Sales and Service Team will attempt to resolve the matter. If resolution cannot be achieved, the issue will be escalated to the Contact Centre Team Leader, who may request the participant to submit the details in writing. From this point, the matter will be referred to MSWA Lotteries Management, who will work with the participant to reach a fair and reasonable resolution.

Delivery of Prizes 
51. Winners are ultimately responsible for claiming their prize, therefore participants are required to ensure that their postal address is up to date in the event that they are to win a prize and their prize is to be posted.
52. The Lottery is run primarily within, but is not exclusive to, Western Australia. Prize winners may be required to provide an address in the Perth metropolitan area for local delivery, make alternative arrangements to collect the prize(s), or communicate directly with the supplier of the prize(s).
53. MSWA will not be liable for any additional shipping or postage costs that may be incurred in respect of relocating any prize outside of Western Australia. 
54. The participant agrees to collect any prizes from a reasonable location around Western Australia at the reasonable direction of MSWA. 
55. Whenever a car or other vehicle is listed as a prize within the Lottery, then participants will usually be able to choose from multiple vehicles or to take the cash equivalent instead. As there are usually multiple options for the prize winner, MSWA makes no warrant that any vehicle(s) will be readily and immediately available within Western Australia.
56. MSWA makes no warranty that any vehicle(s) will be readily and immediately available within Western Australia. Participants acknowledge and agree that MSWA will only begin to procure any vehicle after the prize winner has selected it. Participants acknowledge that there may be delays in the physical arrival of the car into Western Australia due to manufacture, international shipping, and logistical constraints. 
However, upon the prize winner’s selection of the vehicle, MSWA will enter into a contract for the sale of the vehicle with a third-party supplier and arrange for the selected vehicle’s delivery within Western Australia (“Vehicle Contract”).
57. The Vehicle Contract will demonstrate that the prize winner is entitled to receive the vehicle. Participants acknowledge and agree that the prize of a “selected vehicle” means the delivery of the Vehicle Contract if the prize winner chooses a vehicle rather than its cash equivalent. MSWA will deliver the Vehicle Contract to the prize winner within 30 days of the end of the Lottery.

Prize Specifics
Early Bird Prize:
58. The Early Bird Prize winner(s) will win the choice between a Magical Japan Tour Package for two (2) adults (AUD $20,000 RRP) or AUD $15,000 in cash
59. Magical Japan Tour Package includes: 
a. Return economy flights from Perth, Australia to Tokyo, Japan with All Nippon Airways.
b. 12 days Magical Japan tour with Travel Marvel visiting Tokyo, Hakone, Matsumoto, Nagoya, Himeji, 
Hiroshima, Kyoto, Nara and Osaka.
60. Holiday prizes must be accepted as awarded, and do not include travel insurance, spending money, an Australian passport or any other expenses unless otherwise stated. 
61. Holiday winners are required to book and take their trip within 12 months of the prize draws. 
62. If the winner wishes to negotiate an arrangement with Flight Centre, this negotiation will be solely between the winner and Flight Centre. MSWA will not enter this process. Flight Centre terms and conditions at help.flightcentre.com.au/s/article/booking-terms-conditions-au
63. To claim the prize, the winner will be required to complete a 100-point identification check and present their official winning ticket.
64. Should the cash prize be selected, a bank deposit or bank cheque will be made out to the ticket name holder(s). This will be received within a maximum of 20 business days after a 100-point identification check has been completed and verified by a MSWA representative.
65. Only tickets purchased before 11:59 PM (AWST) Sunday, 1 November 2026 are eligible for the Early Bird prize. 
66. If all tickets are sold before 11:59 PM (AWST) Sunday, 1 November 2026, all prize draws will be completed on Wednesday, 4 November 2026.
67. Each ticket purchased before the Early Bird sales close is also eligible to win the Grand Prize, including the winner of the Early Bird Draw.

Grand Prize:
68. The Grand Prize winner(s) will have the option to accept the Hyundai Palisade Hybrid (AUD $84,843 RRP) OR Canadian Rockies and Alaska Cruise Package for two (2) adults (AUD $75,000 RRP) OR AUD $60,000 cash.
69. The Grand Prize winner(s) will be given 48 hours from the time of notification to make their decision.
70. If the Grand Prize winner(s) elects to take vehicle, arrangements between the vehicle dealership and the Grand Prize winner(s) will commence immediately to order and arrange delivery of the prize.
a. The vehicle prize includes all on-road costs, excluding motor vehicle insurance. 
b. Expected wait time on the vehicle is approximately 6 months.
71. If the winner(s) elects to take the holiday prize, arrangements between Flight Centre and the winner(s) will commence immediately. Holiday inclusions:
a. Return business class airfares from Perth, Australia to Vancouver, Canada with Air Canada.
b. 22 Day Rockies Odyssey and Alaska Cruise visiting Vancouver, Kamloops, Banff & Banff National Park, Lake Louise, Icefields Parkway, Jasper & Jasper National Park, Sun Peaks, Whistler, Victoria, Butchart Gardens, Inside Passage, Juneau, Skagway, Glacier Bay National Park and Ketchikan.
72. Holiday winners are required to book and take their trip within 12 months of the prize draws. 
73. If the winner wishes to negotiate an arrangement with Flight Centre, this negotiation will be solely between the winner and Flight Centre. MSWA will not enter this process. Flight Centre terms and conditions at help.flightcentre.com.au/s/article/booking-terms-conditions-au 
74. If the Grand Prize winner(s) elects to take the $60,000 cash, a bank deposit or bank cheque will be made out to the ticket name holder(s). This will be received within a maximum of 20 business days after a 100-point identification check has been completed and verified by a MSWA representative.
75. Only tickets purchased before 11:59 PM (AWST) Sunday, 6 December 2026 are eligible for the Grand Prize. 
76. If all tickets are sold before 11:59 PM (AWST) Sunday, 6 December 2026, all prize draws will be completed on Wednesday, 9 December 2026